Return Policy
Cabinet Hardware Solutions believes that the products we sell are some of the best available in the market. Despite that there may be times that a product may need to be returned for various reasons.
Cabinet Hardware Solutions wants to make the return process as simple and pain free as possible. To accomplish that we have developed the following return policy:
If, for whatever reason, you are unhappy with your purchase and wish to return it within the first month of receiving your order, we will accept the return and issue a full refund. Any returns made after the one month period but before the three month period will have a 25% restocking fee applied. Any returns made after the three month period but before five months will receive a 50% restocking fee. Returns are not accepted after five months. To receive a full refund on your product return you must pay any shipping charges associated with shipping the product back to Cabinet Hardware Solutions. Refunds will not be made until the product has been received by Cabinet Hardware Solutions.
- All returned product must be in its original packaging and be in good condition.
- All items being returned require a RMA number and will not be eligible for a refund without one.
- To get a RMA number you will need to contact Cabinet Hardware Solutions at the email address: customerservice@cabinethardwaresolutions.com
Cabinet Hardware Solutions is not responsible for items that are damaged outside of normal shipping processes. To receive replacement for any damaged product be sure to inspect your order for damaged product immediately upon receipt of your shipment. If upon receipt any items are discovered to be damaged please contact us immediately! We will replace the damaged product with no extra cost to you.
Also, if a product is found to be defective upon receipt of your shipment we will replace it at no cost to you.
When you contact us to receive replacement for damaged or defective items we will issue a call tag and provide you with instructions for shipping the product back to us
Please note that many of the products we sell have Manufacturer's Warranties which we will honor. And most manufacturers offer a lifetime guarantee on their product.
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