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Executive Cabinetry Website: ExecutiveCabinetry.com
Executive Cabinetry,
2838 Grandview Dive, Simpsonville, South Carolina, 29681
General Enquiries: 800-654-6120
From the Executive Cabinetry website:
All Executive Cabinetry comes with:
* Lifetime Warranty to original owner
* Plywood 3/4 birch box construction
* Also available 3/4 engineered wood melamine
* Full access frameless 32mm cabinetry provides 15% more interior space than traditional framed construction
* Modifications and customization available
* Drawer boxes: Dovetail maple or contemporary metal
* Includes concealed full-extension slow close slides
* All stains, paints, and coatings are GREEN: Zero Formaldehyde, Zero Hazardous Air Pollutants, Zero Heavy Metals
Executive Kitchen Cabinets Information:
Market Position: Middle (Impact range: Low)
Kitchen Unit Quality: Good
Price Fitted: Varies with dealer
Supply Only: Varies with dealer
Warranty: Lifetime Limited Warranty
Designer Training: Varies with dealer
Designer Qualifications: Varies with dealer
Designer Status: Varies with dealer
Commission rate: N/A
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Executive Kitchen Cabinets Reviews:
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General Enquiries: 800-654-6120 . From the Executive Cabinetry website: All Executive Cabinetry comes with: * Lifetime Warranty to original owner
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Executive Cabinetry our cabinetry is performance certified by the Kitchen Executive Cabinetry is able to provide the Healthiest Cabinets for your Kitchen,
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1 comments:
Click here for commentsI would strongly recommend not using Executive Cabinetry. The entire project has been a disaster from the initial shipment through the YEAR long process to get the correct & undamaged cabinets from them.
We ordered from them in August 2017 and the first delivery was October 2017. The boxes were not damaged.
Once we started to install we found many defects in the cabinets. Several cabinets were damaged and it was clear that they were damaged prior to being packaged. We ordered Walnut and Painted shaker cabinets. 25% of the painted cabinets were defective as they were packaged still wet and the paint had stuck to the cardboard boxes. Our designer placed a warranty order for the new items and we were told that they would be ready by December.
A few weeks after the initial installation we noticed that the doors started rattling. On 60% of all of the fronts, the middle panel was loose and rattled when you opened them up. I also looked at installing pulls in the drawers. The sample we looked at prior to ordering was reversed raised the items that were delivered we not. There was a large gap between the 1/4 middle of the drawer front and the drawer box. No one from Executive could explain how to install drawer pulls without warping the front panel back to the drawer. Our designer placed a new order.
For the delivery of items that arrived in December, we again had damaged boxes and paint sticking to the cardboard boxes. The panels for the back of the Island were damaged again and several of the walnut pieces had the grain running in the opposite direction of the other cabinets of similar size. We installed the final base for our bench seat and went to unbox the top only to discover that they had packaged it damaged too. They had sanded through the top surface and still finished and shipped it. It had scratched and a chip in the surface too.
A 4th order was placed for the damaged items and they decided to replace all fronts with Reversed raised fronts so that door pulls could be installed so you could actually open them up! We also had 4 drawer boxes ordered. This order had the most issues. The 4 drawer boxes were shipped without any padding and smashed against each other and all 4 were destroyed. They shipped the replacement walnut fronts with a different style than the style we ordered. The new style was not even a style that Executive makes. They could not explain how this happened. 1 of the pieces still had paint marks from sticking to the cardboard. Some of the drawer fronts were not reverse raised fronts. They arrived in February 2018.
We then ordered replacements for all of these items that arrived in March. The panel for the island arrived incorrectly again, and we noticed during this install that one of the upper cabinets next to the hood had holes in it where Executive had filled in with a filler that shrank. The holes are clearly a mistake and the piece should not have been used they were nowhere near an area that needed to be drilled, screwed or doweled.
A finisher tried to come and fix this cabinet but was unable to do the close proximity to the hood.
In July 2018 this cabinet arrived damaged as they stuck the shelves inside of it prior to shipping with just the pins holding them up. The shelves were damaged, the inside was damaged and cracked.
In September 2018 the correct cabinet arrived undamaged and was installed. 11 months after the first installation.
At this point, I would like to have Executive come and pick up all the cabinets and get my money back as I feel that issues will continue to pop up. I have spent 115 hours working on the warranty replacement of these cabinets monitoring installations and have had to pay for many extra runs to the recycle center for truckloads of cardboard after each installation. I could fill this site with pictures of the damaged, poorly made, horribly packaged, products. Executive clearly has a major issue with its quality control and process improvement processes,
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